Official ID document

Terms and Conditions of pk55 – Clear Rules for Playing Safely

This document sets out the rules for using the pk55 platform, covering registration, Sports Betting, casino games, bonuses, payments, and the responsibilities of both parties. Please read it carefully before creating your account.

Last updated: June 2026
Registration
One account per person, 18 years of age or older
Payments
Pix, card, boleto, and more local methods
Bonus
Rollover requirements and credit validity
Privacy
Data protected in accordance with the LGPD

What you need to know before you start

The items below are not a substitute for reading the full text, but they summarize the most important points of the pk55 Terms and Conditions

Single Account and Identity Verification

Each player may hold only one account on pk55. Registration requires accurate information and may require identity verification documents (KYC). Duplicate accounts are closed and balances may be voided.

Prohibition for Users Under 18

Access to the pk55 platform by anyone under 18 years of age is strictly prohibited. Any account identified as belonging to a minor will be immediately closed and any deposited funds returned in accordance with applicable Brazilian law.

Bets and Results

Sports bets on pk55 are settled according to the rules of each sport. Official competition results — including Brasileirão Série A, Copa do Brasil, and Libertadores — serve as the basis for settlement. If a match is cancelled, the specific rules of the relevant market apply.

Bonus: Rollover and Restrictions

Every pk55 bonus comes with specific rollover requirements, expiration dates, and eligible markets. Bonus balance cannot be withdrawn directly — it must be converted into real balance through the required wagering. The terms for each promotion are detailed in the Promotions section.

Withdrawals and Payment Methods

Pk55 processes Pix withdrawals within 5 minutes for most requests. Withdrawals are available only to the same method used for the deposit, except in specific cases. The minimum withdrawal amount is R$ 20.00, and daily and monthly limits may apply depending on the account tier.

Responsible Gambling and Self-Exclusion

Pk55 offers deposit limit tools, account pause, and temporary or permanent self-exclusion. Once requested, permanent self-exclusion cannot be reversed. These tools can be accessed directly from your account dashboard at any time.

1 Acceptance of the Terms and Conditions

By accessing, registering for, or using any service on the pk55 platform, available at pk55.casino, you confirm that you have read, understood, and fully agree to these Terms and Conditions as well as our Privacy Policy and with the rules of Responsible Gambling.

If you do not agree with any provision of this document, you must not use pk55's services. Continued use of the platform after updates to these Terms and Conditions are published constitutes automatic acceptance of the new provisions.

Important: these Terms and Conditions constitute a legally binding contract between you and pk55. If you have any questions about a specific clause, please contact our support team before creating your account.

Pk55 reserves the right to modify, suspend, or discontinue any platform feature at any time, with or without notice, when justified by technical, legal, or operational reasons. Material changes will be communicated by email or in-platform notification at least 7 days in advance, whenever possible.

2 Player Registration and Account

To use pk55's services, you need to create an account by providing accurate, complete, and up-to-date information. Registration requires your full name, date of birth, valid CPF, email address, and mobile number. It is your responsibility to keep this information current.

2.1 Single Account

Each individual may only have an active account on pk55. Creating multiple accounts is strictly prohibited, whether using different personal details, separate email addresses, or any other method. Duplicate accounts will be closed immediately upon detection, and balances may be cancelled depending on the nature of the violation.

2.2 Identity Verification (KYC)

Pk55 may request identity verification documents at any time, including:

  • Official government-issued photo ID (RG, CNH, or passport)
  • Recent proof of address (within the last 3 months)
  • Proof of ownership of the payment method used
  • Selfie with ID document, when required

Withdrawals will only be processed once identity verification is complete and approved. Submitted documents are reviewed within up to 48 business hours.

2.3 Account Security

You are solely responsible for keeping your login credentials confidential. pk55 strongly recommends using a strong, unique password and enabling the two-factor authentication available in your account settings. If you suspect unauthorized access, notify support immediately via live chat or at suporte@pk55.casino.

3 Eligibility and Use Restrictions

To create and use an account on pk55, you must:

  • Be at least 18 years of age
  • Reside in a location where use of the platform is not prohibited by law
  • Act on your own behalf, not for the benefit of third parties
  • Not appearing on any player exclusion list or politically exposed persons (PEP) list that restricts access
pk55 does not accept players under 18 years of age under any circumstances. Any attempt to circumvent this restriction will result in permanent account closure and the blocking of the CPF used during registration.

Pk55 also reserves the right to refuse or close accounts belonging to professional players identified as using systematic arbitrage methods, automated bots, or any technique that undermines the integrity of the betting markets offered by the platform.

4 Deposits and Payment Methods

Pk55 accepts the following deposit methods for players in Brazil:

  • Pix – primary method, instant processing 24 hours a day
  • Credit and debit card – Visa and Mastercard
  • Boleto bancário – up to 2 business days for confirmation
  • PicPay – instant transfer via app
  • Mercado Pago – digital wallet
  • TED Bank Transfer – partner banks: Nubank, Itaú, Bradesco, Banco do Brasil, and other Brazilian financial institutions

4.1 Minimum & Maximum Amounts

The minimum deposit via Pix is R$ 5.00. For credit card, the minimum is R$ 20.00. For boleto bancário, the minimum is R$ 30.00. Maximum deposit limits may apply based on account level and anti-money laundering policies.

4.2 Payment Method Ownership

All payment methods used must be registered in the name of the pk55 account holder. Deposits made on behalf of third parties or using payment methods belonging to others are not permitted. Deposits from unverified sources may be blocked and returned to the sender.

No fees on deposits: pk55 does not charge any fees on deposits made. Any transaction costs charged by the player's financial institution are the player's own responsibility.

5 Withdrawals and Payment Processing

Pk55 processes Pix withdrawal requests within 5 minutes for verified accounts within standard limits. For other methods, processing times may vary as described below:

  • Pix – up to 5 minutes (verified accounts)
  • TED Bank Transfer – up to 1 business day
  • Credit card – up to 5 business days (subject to operator approval)

5.1 Minimum and Maximum Withdrawal Amount

The minimum withdrawal is R$ 20.00. Daily and monthly withdrawal limits are set according to the player's tier in the pk55 loyalty program. Players at the Gold and Diamond levels have higher limits and priority processing.

5.2 Withdrawal Requirements

To make a withdrawal, your account must be verified (KYC complete) and any active bonus must have met the applicable rollover conditions. Withdrawing to the same method used for your deposit ensures faster processing and a lower chance of manual review.

5.3 Withdrawal Review

Pk55 reserves the right to request additional verification before processing withdrawals above standard limits or in situations that indicate a need for compliance review. In such cases, the timeline may be extended by up to 5 business days, and the player will be notified by email.

6 Sports Betting

The Sports Betting section at pk55 covers more than 80 leagues and competitions, with a strong focus on Brazilian football — Brasileirão Série A, Brasileirão Série B, Copa do Brasil, Copa Libertadores da América, Copa Sul-Americana, and state championships (Paulistão, Carioca, Gauchão, Mineiro, and others). International competitions are also covered, including Premier League, La Liga, Bundesliga, Serie A, and UEFA Champions League, as well as volleyball, basketball (NBB), MMA/UFC, and e-sports.

6.1 Bet Settlement

Bets are settled based on official results published by the governing bodies of the respective competitions. In the event of a discrepancy between sources, pk55 will use the official source of the event's organizing body as the definitive reference.

6.2 Cancelled or Suspended Matches

If a match is cancelled before kick-off, or suspended and not resumed within 24 hours of the original scheduled time, pre-match bets will be cancelled and stakes returned to the account balance. Live bets that have already been partially settled follow specific rules described in the pk55 help center.

6.3 Live Betting

Live betting on pk55 is subject to normal odds fluctuations during a match. pk55 may temporarily suspend live markets during key moments such as goals, red cards, and penalties while odds are updated. Bets confirmed before a suspension remain valid.

6.4 Odds Errors

In the event of a manifest error in the odds — values clearly inconsistent with the market — pk55 reserves the right to cancel the affected bets and refund the amounts wagered. Odds errors will not be honored when it is evident that a technical or informational failure occurred that materially impacts platform operations.

7 Casino Games

Pk55 offers a wide variety of casino games, including live blackjack, live roulette, baccarat, slots, crash games, and casino poker. All games are provided by certified suppliers — Evolution Gaming, Pragmatic Play, NetEnt, and Microgaming — and their RTPs (Return to Player) are audited by independent laboratories.

7.1 Game Integrity

Digital casino games (RNG) use certified random number generators, ensuring each outcome is completely independent of previous ones. No external mechanism can influence or predict the results of games available on pk55.

7.2 Technical Failures

If a technical failure occurs during a game round that prevents it from completing normally, pk55 will attempt to restore the session to its state prior to the failure. If that is not possible, the bet may be cancelled and the amount returned to the player's account balance. pk55 is not responsible for connection instability on the player's end.

7.3 Betting Limits

Each casino game has clearly stated minimum and maximum betting limits before each round begins. Limits vary by game and table type – the VIP Blackjack table, for example, has different limits from entry-level tables. Check the information for each game within the pk55 platform for the most up-to-date values.

8 Bonuses, Promotions, and Loyalty Program

Pk55 offers a welcome bonus, cashback, freebets, odds boost, and a four-tier loyalty program: Bronze, Silver, Gold, and Diamond. Each promotion has its own specific terms, which take precedence over the general rules in this section whenever there is a conflict.

8.1 Welcome Bonus

The welcome bonus is available to new players who make their first qualifying deposit. The maximum amount, bonus percentage, and rollover conditions are specified on each offer's page. As a general rule, the welcome bonus rollover is 30x the bonus amount on eligible bets within 30 calendar days of the credit being issued.

8.2 Rollover & Eligibility

Bonus balance cannot be withdrawn directly. It must first be converted into real balance through bets that meet the following conditions:

  • Sports Betting: minimum odds of 1.60 by selection
  • Live casino bets: contribution of 100% for the rollover
  • Slots: contribution of 100% for the rollover
  • Blackjack and digital table games: contribution of 10% for the rollover (unless otherwise specified in the offer)

8.3 Bonus Use Restrictions

Using bonuses for arbitrage betting, artificially combined bets, or any strategy aimed primarily at extracting the bonus without genuine risk is prohibited. pk55 may cancel bonuses and associated winnings if betting patterns consistent with promotional abuse are detected.

Once the deadline has passed, any unused bonus balance and associated winnings are automatically removed from the account. Real money balances deposited by the player are never affected by bonus expiration.

8.4 Loyalty Program

The pk55 loyalty program rewards active players with increasing cashback, higher limits, and exclusive benefits. Account level is calculated based on betting volume in the current month and updated monthly. Full scoring criteria are available in the "My Account" section of the platform.

9 User Conduct and Prohibited Practices

By using pk55, you agree to act in good faith and to refrain from any of the actions listed below, which are expressly prohibited:

  • Creating multiple accounts to claim bonuses repeatedly
  • Using bots, automated scripts, or any third-party software to place bets
  • Tampering with, attempting to hack, or exploiting vulnerabilities in the platform
  • Providing false information during registration or identity verification
  • Using the platform for money laundering or any other illegal activities
  • Placing bets on events in which you have insider knowledge or influence over the outcome
  • Combining bets with other players to secure a guaranteed return (coordinated arbitrage)

Violating any of these items may result in immediate account suspension, cancellation of bonus balances and any irregularly obtained winnings, and notification to the relevant authorities where required by Brazilian law.

10 Account Closure and Suspension

You may request account closure at any time by contacting pk55 support via live chat or email. Before closure, all pending withdrawals will be processed in accordance with the current rules, and any active bonuses will be cancelled.

Pk55 reserves the right to suspend or close accounts without prior notice in the following situations:

  • Violation of these Terms and Conditions
  • Reasonable suspicion of fraud, money laundering, or illegal activity
  • Self-exclusion request by the player
  • Applicable legal or regulatory determination for the Brazilian market
  • Extended account inactivity for more than 12 months

In cases of account closure due to a terms violation, the real balance deposited by the player will be assessed on an individual basis. pk55 is obligated to return real balances not involved in fraudulent activity, as determined by internal review and applicable law.

11 Responsible Gambling

Pk55 believes that Sports Betting and casino games should be a form of entertainment, not a source of income or a solution to financial problems. That is why we actively invest in responsible gambling tools and policies.

11.1 Available Tools

Every registered pk55 player has access to the following tools directly from their account dashboard:

  • Deposit limit – daily, weekly, or monthly
  • Betting limit – per session or period
  • Account pause – from 24 hours to 30 days
  • Temporary self-exclusion – from 1 month to 1 year
  • Permanent self-exclusion – irreversible, permanently blocks access
  • Full history of bets, deposits, and withdrawals
Permanent self-exclusion: once activated, this option cannot be reversed. If you choose permanent self-exclusion, your CPF will be added to our exclusion database and no new account can be created with the same details. This is the most drastic measure and should be used when you feel you have lost control over your gambling.

For more information on responsible gambling, visit our page Responsible Gambling, which includes support resources, guidance, and contacts for organizations specializing in gambling addiction in Brazil.

12 Privacy and Data Protection

Personal data processing at pk55 is carried out in accordance with the General Data Protection Law (LGPD – Law No. 13.709/2018). We only collect the data necessary to provide our services, verify your identity, and meet our legal obligations.

Your data is never sold to third parties. Sharing with partners occurs exclusively when necessary to process payments, verify identity, or meet regulatory obligations, always on a contractual basis and within the limits of the LGPD.

You have the right to:

  • Access the data we hold about you
  • Correct inaccurate information
  • Request the deletion of your data (subject to legal retention obligations)
  • Withdraw consent for specific uses of your data
  • Receive your data in a portable format

To exercise any of these rights or to clarify questions about how your data is handled, contact us at suporte@pk55.casino or through our Privacy Policy.

13 Limitation of Liability

Pk55 provides its platform on an as-is basis, with no guarantee of uninterrupted availability. We make every reasonable effort to keep the service running, but we are not liable for:

  • Service interruptions caused by scheduled or emergency maintenance
  • Connectivity issues on the player's end
  • Losses resulting from unauthorized access to the player's account due to a security failure on the player's own device
  • Betting decisions made based on information published by third parties
  • Payment delays caused by third-party systems (banks, payment processors)

Pk55's total liability to any player arising from any platform failure or error is limited to the amount of the available balance in the player's account at the time of the incident.

14 Changes to the Terms and Conditions

Pk55 may update these Terms and Conditions periodically to reflect changes to the platform, applicable legislation, or industry best practices. Material changes will be communicated by email and through a visible notice on the platform with at least 7 days' notice.

The date of the last update to this document is shown at the top of the page. We recommend reviewing the Terms and Conditions periodically to stay informed of any changes. Continued use of the platform after new conditions take effect constitutes acceptance of those changes.

15 Jurisdiction and Governing Law

These Terms and Conditions are governed by Brazilian law, including the Consumer Protection Code (Law No. 8.078/1990), the General Data Protection Law (Law No. 13.709/2018), and other regulations applicable to the online entertainment sector in Brazil.

In the event of a dispute arising from the interpretation or application of these Terms, both parties agree to first seek an amicable resolution. If no agreement is reached, the courts of the district of São Paulo, State of São Paulo, are hereby elected as the exclusive jurisdiction for settling any litigation, with express waiver of any other venue, however privileged.

For questions, complaints, or any communication related to these Terms and Conditions, please contact our team at suporte@pk55.casino or via the live chat available 24 hours a day on the pk55 platform.

Your data is protected at pk55. All personal information and financial transactions are encrypted with 256-bit SSL and handled in accordance with the LGPD. We never sell your data. By using the platform, you agree to this Privacy Policy. To exercise your data subject rights or clarify any questions, go to the My Account section or contact support via live chat.

Create your account at pk55 safely

By registering, you confirm that you have read and agree to the Terms and Conditions. The process takes less than 2 minutes, and the minimum deposit via Pix is just R$ 5.00.

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