At pk55, our players' privacy is taken seriously. This document explains what data we collect, why we use it, how we protect it, and what your rights are as a data subject — in full compliance with the General Data Protection Law (LGPD – Law No. 13,709/2018).
Every security measure has been designed to keep your information safe while you enjoy the platform
All communication between your device and pk55's servers is encrypted with 256-bit SSL — the same standard used by Brazil's largest banks, including Itaú, Bradesco, and Nubank. No information travels in plain text over the internet.
Pk55 collects only the data strictly necessary to provide the service, verify identity, and meet legal obligations. We do not collect information we don't need. Every piece of data collected has a clear, documented purpose, as required by the LGPD.
Pk55 never sells, rents, or transfers your personal data for third-party commercial purposes. Data sharing occurs exclusively when necessary to process payments via Pix, boleto, or card, or to comply with legal requirements in Brazil.
Pk55 player data is stored on servers with 24-hour monitoring, intrusion detection systems, and regular backups. Data access is restricted to employees with an operational need and is logged for internal audit purposes.
You have the right to access, correct, delete, or port your data at any time. pk55 provides a direct channel to exercise these rights within the legal deadline of 15 days. No legitimate data subject request goes unanswered.
You choose which communications you receive from pk55 – promotional emails, SMS with Brasileirão odds, push notifications on your phone. Each one can be turned off individually in your account settings without affecting how the platform works.
The LGPD gives you real control over your personal information
Request a copy of all personal data pk55 holds about you.
Update incorrect, outdated, or incomplete information at any time.
Request deletion of data processed on the basis of your consent, subject to applicable legal obligations.
Receive your data in a structured format for transfer to another service.
Object to data processing carried out without explicit consent as its legal basis.
Find out which third parties pk55 shares your data with and why.
Withdraw previously given consents without affecting services that are not consent-based.
Request human review of automated decisions that affect your interests on the platform.
Pk55, operated under the domain pk55.casino, is a Sports Betting and online casino platform designed exclusively for the Brazilian market. This Privacy Policy transparently describes how we handle the personal data of our users in Brazil, in full compliance with the General Data Protection Law – LGPD (Law No. 13,709/2018).
This policy applies to all registered users and to anyone who simply browses the pk55 platform, regardless of the device used — mobile, tablet, or computer. By using any pk55 service, you acknowledge that you have read and understood this Privacy Policy.
This policy should be read together with our Terms and Conditions and with the guidelines of Responsible Gambling, which together form the set of documents governing the relationship between pk55 and its players.
Pk55 only collects the data necessary to deliver a quality service, ensure platform security, and meet legal obligations. Below we outline the categories of data we may process:
When you create your pk55 account, we ask for:
To ensure account security and comply with anti-money laundering requirements, we may request:
To process deposits and withdrawals, we collect information about the payment methods used — Pix key, credit/debit card details (stored in tokenized form), boleto bancário data, PicPay, Mercado Pago, or TED transfer details from banks such as Nubank, Itaú, Bradesco, or Banco do Brasil. The full transaction history is retained as required by law.
We collect data about how you use pk55, including:
When you contact pk55 support via live chat, email, or any other channel, the content of those communications may be recorded for quality assurance, dispute resolution, and ongoing service improvement purposes.
The data collected by pk55 is used exclusively for the purposes described below. We do not use your data for any purpose incompatible with those stated here without notifying you in advance:
| Purpose | Data Category | Legal Basis |
|---|---|---|
| Create and manage your account | Registration | Contract performance |
| Identity verification (KYC) | KYC | Legal obligation |
| Process deposits and withdrawals via Pix | Financial | Contract performance |
| Fraud prevention and anti-money laundering | All | Legal obligation |
| Personalized platform experience | Behavior | Legitimate interest |
| Promotional and bonus communications | Contact | Consent |
| Customer support | Communication | Contract performance |
| Responsible gambling tools | Behavior | Legal obligation |
| Statistical analysis and service improvement | Behavior | Legitimate interest |
Marketing communications — such as odds boosted notifications for the Brasileirão, freebet promotions, or updates on crash games — are only sent with your consent, which can be withdrawn at any time in your account settings or via the unsubscribe link in each message.
The LGPD requires that all personal data processing have a specific legal basis. pk55 grounds its data processing on the following legal bases set out in Article 7 of Law No. 13,709/2018:
Pk55 does not sell your personal data. Sharing only occurs in the situations described below, always on a contractual basis and within the limits of the LGPD:
To process financial transactions, we share only the strictly necessary data with payment processors authorized in Brazil – including Pix operators, boleto bancário platforms, credit and debit card processors, PicPay, and Mercado Pago. These partners act as data processors and are contractually bound to handle your data with the same level of protection required by pk55.
To deliver Live Casino games, slots, and crash games, we share session and gameplay data with providers such as Evolution Gaming and Pragmatic Play. This data is used solely to operate the games and record results, and is processed under data processing agreements aligned with the LGPD.
The KYC process may involve specialized document verification and fraud prevention platforms. These platforms receive only the data required for verification and are contractually prohibited from using that information for any other purpose.
Pk55 may disclose personal data to Brazilian government authorities — including the Financial Activities Control Council (COAF), the Federal Revenue Service, or the Judiciary — when required by law, court order, or determination of a competent regulatory body.
Pk55 player data is stored on servers located in Brazil or in countries that offer a level of protection equivalent to that required by the LGPD, in accordance with the guidelines of the National Data Protection Authority (ANPD).
We have implemented a robust set of technical measures to protect your data:
Access to players' personal data within pk55 is restricted to the minimum necessary, based on the principle of least privilege. Employees with access to personal data undergo mandatory privacy training and sign confidentiality agreements. All access is recorded in audit logs.
In the event of a security incident that could result in significant risk or harm to data subjects, pk55 will notify the ANPD and affected players within the legal timeframe established by the LGPD, describing the nature of the incident, the data involved, and the measures taken to mitigate its effects.
Pk55 uses cookies and similar technologies to ensure the platform functions correctly, improve the user experience, and — with your consent — personalize content and ads. Below are the categories of cookies we use:
These cookies are essential for the platform to function. They include session cookies to keep you logged in, security cookies to protect against CSRF, and language preference cookies. Disabling them would prevent pk55 from working properly.
We use analytics tools to understand how players navigate the platform — which sections are visited most, where sessions are abandoned, and which features users find hardest to use. This data is aggregated and anonymized, and is used solely to improve pk55.
These cookies remember your preferences — such as your odds display format (European or decimal), your favorite markets in the Brasileirão, the team you follow most, and other customizations that make your pk55 experience more convenient.
Only with your consent do we use marketing cookies to show promotions relevant to your usage profile — for example, an odds boost offer on the Brasileirão if you regularly bet on football. You can withdraw this consent at any time in the cookie settings panel or in your account settings.
Pk55 does not retain your personal data for longer than necessary for the stated purposes. Retention periods are defined based on legal obligations and operational need:
Once retention periods expire, data is securely and irreversibly deleted or anonymized. Anonymized data may be retained indefinitely for statistical purposes, as it can no longer be used to identify any individual.
The LGPD gives you a set of rights over your personal data, and pk55 is committed to making it easy to exercise those rights — quickly and without unnecessary red tape.
You may exercise any of your rights through the following channels:
Pk55 responds to data subject requests within 15 calendar days from the date of receipt, as established by the LGPD. In more complex cases, we may extend this period by an additional 15 days, notifying you of the extension and the reason.
To protect your privacy, pk55 will need to verify your identity before processing requests to access, correct, or delete your data. Verification is carried out through the account authentication system or via your registered email.
Pk55 is a platform intended exclusively for users aged 18 and over. We do not intentionally collect, process, or store personal data from anyone under 18.
If we have reason to believe an account was created by a minor, we will close the account immediately, delete the associated personal data, and return any deposited funds in accordance with applicable law. If you are the guardian of a minor and believe they inadvertently created a pk55 account, please contact our support team immediately.
Pk55 may update this Privacy Policy periodically to reflect changes to the platform, Brazilian law, or industry practices. The date of the most recent update is always shown at the top of this document.
When changes are material — meaning they significantly affect your rights or the way we handle your data — you will be notified by email and via a platform notice at least 7 days before the new terms take effect.
For minor changes — such as language adjustments or clarifications that don't materially affect the content — updating the date and posting a notice in the platform footer will be sufficient. We recommend reviewing this policy periodically to stay informed about how your data is handled at pk55.
Continued use of the platform after new versions of this policy take effect constitutes acceptance of the changes. If you do not agree with the changes, you have the right to close your account and request deletion of your data as described in section 9.
Pk55 has appointed a Data Protection Officer (DPO) as required by the LGPD, to serve as the communication channel between the platform, data subjects, and the Autoridade Nacional de Proteção de Dados (ANPD).
For any questions, requests, or complaints related to the handling of your personal data by pk55, you can reach us through the following channels:
We are committed to responding to any privacy-related communication within 15 calendar days. For urgent matters related to security incidents or unauthorized access to your account, live chat is the fastest and recommended channel.
Your data is safe with pk55. We handle all personal and financial information with 256-bit SSL encryption, in full compliance with the LGPD. We never sell your data. To exercise any of your rights as a data subject – access, correction, deletion, or portability – contact us via live chat or at suporte@pk55.casino. See also our Terms and Conditions to understand the full agreement between you and pk55.
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